Shiftsmart
Reviews and Complaints
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Verified Reviewer |It's not showing I worked for today
Don't work for them they have no number to contact about anything and they didn't pay me the right pay out and for the hour
I am upset, and this put me behind. I said I didn't work, and there is no way to get in contact with someone.
I would not refer this to anyone, and I think it is very sad to not have a live agent available 24/7 to answer a question. There are no numbers but ask you to do a lot. I want to get paid for the work I did, and it started at $19 an hour for a Circle K shift in ***, ***.
The site and questions are not helpful. My name is ***, and I even worked with a shift leader.
Preferred solution: Paid for working
User's recommendation: I would not recommend working with them it's hard to get in contact with someone and did not pay me for 2 hours work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Bonus not paid
Company fixed the issue and I have been provided with full refund.
Watch your back.
I'm not to happy.
I was text about doing bundles and getting a bonus but I still haven't received it yet and that was on the 20th... They gave their word but to no avail are they keeping it!
I won't do it again.
I trust no one but my wife so I document everything and keep everything until it's needed such as now. Liars are irritants!
- Plenty of shifts for one business
- Pays quickly
- Only one establiment is available to get
- Ai
Preferred solution: Full refund
User's recommendation: Watch your back!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems
- - App isn't working, causing pay and clock-in/out issues.
- - I showed up 10:45 for an 11:00 shift, left at 3, and want pay.
No one answered *** I just want what I earned I have the clock out code but they said I never showed up which is crazy because I always usually show up for the shift smh I just want what is owed the shift started at 11am I showed up at 10:45am and left at 3pm I want to get paid and not be in bad standing so I can't get shifts why am I being punished for doing my job! I always show up fory shifts and if you call the manager on site at the store she will confirm everything I always work very hard and I hate that I have to wait to get paid because the app is not working that unfair
User's recommendation: Screenshot everything from the time you clock in until the time you clock out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have worked three shifts that I was...
- - I worked three scheduled shifts and clocked in, but the shifts show as canceled after clock-in; I have screenshots and am owed about $60.
I have worked three shifts that I was scheduled for. All three backups, I was clocked in for 40 minutes once, 30 minutes once, and 25 minutes.
After the shift had started, where I've already clocked in and took the selfie, it says that the shift is canceled. Now, how is the shift canceled if I've already clocked in? You guys can see that I've clocked in, and I've also got screenshots.
You guys owe me a little over $60. I'm getting very angry.
- Easy work
- Dont get all your money sometimes
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Enter wrong social sercurity number
Enter my social wrong and can't get back in to fix it. Help! I need help please can't get into it.
Preferred solution: Trying to fix my social
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are scammers and have no real support team
- - Finished the job today at 9:30 AM but not paid by 1 PM.
- - The app says I didn't submit, despite submission proof and a Great job message.
Every other week they are trying to steal my money, playing like I didn't submit my work. I have screenshots of everything.
I'm ready to go to the labor board, the Better Business Bureau, and the courthouse. I finished the job today, 05/11/2026, at 9:30 AM. It's currently 1 PM, and I still have not been paid. The app is saying I didn't submit my work.
I have pictures of everything, even the app saying 'Great job,' but now I'm in jeopardy of not being paid. *** When I submitted a request, it says they haven't checked my work.
If that's the case, then how can I be in jeopardy of not getting paid? This has happened several times, and today is their last *** day stealing my money.
- Terrible app they are con artist and scammers
Preferred solution: Full refund
User's recommendation: Don't *** with this app they are scammers and Conartist no real support only AI ***
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bonus wasn't received!
They stole my money that was approved! Wow they thought they were slick and got caught in the act then lied about it... Today is the 11th not the 12th!
They gave me my money then stole it!
Company fixed the issue and I have been provided with full refund. Watch your back.
Valentina sent me a text and stated if I bundle my shifts depending on how many I would get a bonus I completed 4 shifts and should of received a $40 bonus for completing a bundle of 4 on 4/20/26. I would appreciate you keeping your word and giving my bonus of $40 as you promised.
Please and thank you. Pictures included!
Preferred solution: Full refund
User's recommendation: I will let you know once I receive a response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I am requesting a review of my account...
Company fixed the issue and I have been provided with apology. Apolology and I fix it. Is good to have good tools.
Please help customer service
I am writing to follow up on the evidence I provided.
My account has been reactivated for this exact issue once before. I have already submitted the necessary proof and performed a full app refresh. Please manually clear the deactivation error on my profile immediately so I can resume my shifts with PepsiCo and Circle K.
I am ready to work and just need the account sync finalized on your end.
Evidence has been provided. My account was reactivated once before for this error. Please manually sync my profile for PepsiCo/Circle K shifts immediately.
Elison Mejia was present and on time for the shift on 02/02/2026, but the app had a technical error. +128********
- I enjoy doing it
- Less work hours shift
Preferred solution: Account reactivation by manual review.
User's recommendation: Please help again reactivate
To speak to Representative
- - Clock-in worked, but no clock-out option; shift cancelled.
- - Text at 2:20 PM and an email from the store manager to verify attendance.
I WORKED A SHIFT 08/04/26 @ 10AM -2PM. I was able to use the CLOCK IN CODE , however when it came time to CLOCK OUT , there was no shift to CLOCK OUT too.
I received a TEXT @ 2:20 PM, shift was cancelled.
The Store Manager also sent a EMAIL to verify I was there. This is not the First time I have ACCUSED OF A NO SHOW/ Shift automatically cancelled.
User's recommendation: Not at this rate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I haven't received my funds
I finished my shift and it was approved. The system indicates that the money should be in my account, but I have not received it yet. The job was completed and approved, so I am wondering why the funds have not been deposited.
Preferred solution: Full refund
User's recommendation: All worker's should get paid on time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidnt get paid
I checked in at store 470**** Circle K at 12:30 PM on 6/16/2026. Did all my work, took the pics, and left a little after 4:00 PM and got 14 flipping dollars!
*** is about to hit the fan when I get ahold of the Better Business Bureau...
You better make it right... I'm tired of this happening to me.
User's recommendation: Have a phone number we can call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |AI worked today, but I did not get paid
My name is Baby Zanifa. As you can see, the date is on the picture that I submitted.
I worked on that day. Unfortunately, I did not get paid. I got 100 percent on the app and requested extra time to get my work done. After 3 hours, I checked again to see if you had transferred the money into my account.
Guess what? You did not.
Please, check your data you will see every picture that I submitted and pay me for what I did. I need my money.
User's recommendation: Check your system and the Walmart vendor paper I need my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** scammers I'm ready to sue shiftsmart I'm about to take these *** down stealing my got damn money every other week this is *** no human while they steal your money
- - Vanessa Randall says the app is a scam, plans to go to labor board; work was done with photos submitted, yet the app said 11 pictures were missed.
My money I'm going to the labor board tomorrow this app is a scam I want my *** money I'm sick of the *** games with this app the app is saying that I'm in jeopardy of not getting paid when you can clearly see the work was done pictures submitted and the app said great job then 20minutes later the app says I missed 11pictures *** this app and shiftsmart is *** scammers there's no one to talk with except *** AI *** My name is Vanessa Randall and I used to like the app but I can see they will have multiple lawsuits against them shortly and I'm going to start it off
- Nice workers
- App sucks no real support just ai no response scammers app
User's recommendation: Don't ever work this app they steal your money and have no one to talk to but *** AI I have had enough going to labor board in the morning and then better business bureau then courthouse to file
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Issues with app and 3rd party app to know location
The issue with the Scintilla app and the app itself not loading the photos by the time I finish has caused me to 1 get suspended and 2 have to send scores of emails trying to get back to work because of issues on their end. Don't get me wrong, this app helped me when I was down and out, but right now it's getting a one star because of said issues.
- Money
- Constant issues with app and scintilla app that is used for location
Preferred solution: A reason as to why my account was flagged. I was working one day then BOOM! haven't seen a shift for almost a week now!
User's recommendation: ALWAYS TAKE SCREENSHOTS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payment rejections
It needed a lot of changes
Every time I try doing my turn aways they always marking something as fraud and it be literally a turn away.. I guess I will just have to start capturing photos of the managers completing the work or even recording im not sure but something needs to be resolved here and Ive wasted time going to the shifts and not get paid
Preferred solution: Full refund
User's recommendation: I’m not so sure right now I did highly recommend
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This is how they operate. I say we file a class action..